Conditions, Returns and Privacy
Shipping, Payment and Returns
Click the Checkout link in the top navigation bar
when you're ready to place your order.
All the items that you have in your shopping bag appear in your
order during Checkout. If you do not want to order all the items,
simply edit your shopping bag first and click "Update". When you
click "Submit Order" we verify your credit card. Your order will not
be placed and your credit card will not be charged if you do not
click "Order Now."
Methods of payment
SimShack.net accepts the following credit cards through Paypal:
- American Express
- Visa Electron
- Paypal Funds
If we are unable to process your credit card, please check to
ensure you entered the correct card number and expiration date, and
that the billing name and address you entered match your credit card
statement exactly. Please refer to your credit card company if the
Returns and Exchanges
Returns With an Original Sales Receipt:
Items may be returned for any other reason within 7 days after
the invoice date for a merchandise exchange or refund based on the
original form of payment.
Returns without an original sales receipt:
Refunds are based on the current selling price.
Returning or Exchanging Items by Mail:
Follow these instructions to return any SimShack.net
purchase by mail.
1. Please keep one copy of the invoice for your records.
2. Circle the item(s) that you are returning or exchanging and on
the bottom portion of the invoice note the reason why.
3. Indicate if you want us to credit the card used to place the
order or if you'd like an exchange, let us know what you want. We
will only pay the costs for shipping the exchange order.
4. Please supply the name and address where we should send the
receipt or exchange.
5. Pack and seal your return securely, in the original package if
possible. Packages must be returned prepaid -- we do not accept
Send returns to:
68 Aldersbrook Road
We will only refund shipping charges if we've sent the wrong item
or if the item sent is defective.
Credit Card Safeguard
We safeguard the integrity of our customers' credit card
information through paypal. They use Secure Sockets Layer (SSL) technology to protect
the security of your credit card information as it is transmitted to
We collect customer information in an effort to improve your
shopping experience and to communicate with you about our products,
services, contests, and promotions.
Conditions of Use
Welcome to the SimShack.net Online Store. Please review the following basic terms
that govern your use of and purchase of products from our Site. Please note that
your use of our Site constitutes your agreement to follow and be bound by those
terms (the "Agreement").
We may from time to time change the terms that govern your use of our Site. Your
use of our Site following any such change constitutes your agreement to follow
and be bound by the terms as changed.
We may change, move or delete portions of, or may add to, our Site from time to
Unless otherwise noted, all materials, including images, illustrations, designs,
icons, photographs, video clips, and written and other materials that appear as
part of this Site (collectively, the "Contents") are copyrights, trademarks,
trade dress and/or other intellectual properties owned, controlled or licensed
by SimShack.net. collectively, and its subsidiaries and/or affiliates
("SimShack.net"). The Site as a whole is protected by copyright and trade
dress, all worldwide rights, titles and interests in and to which are owned by
SimShack.net. and all other SimShack trademarks appearing at this Site are
trademarks of SimShack.net
The Contents of our Site, and the Site as a whole, are intended solely for
personal, non-commercial (other than for the purchase of merchandise from our
site) use by the users of our Site. You may download or copy the Contents and
other downloadable materials displayed on the Site for your personal use only.
No right, title or interest in any downloaded materials or software is
transferred to you as a result of any such downloading or copying. You may not
reproduce (except as noted above), publish, transmit, distribute, display,
modify, create derivative works from, sell or participate in any sale of, or
exploit in any way, in whole or in part, any of the Contents, the Site, or any
USER COMMENTS, FEEDBACK, POSTCARDS AND OTHER SUBMISSIONS
All comments, feedback, postcards, suggestions, ideas, and other submissions
disclosed, submitted or offered to SimShack.net on or by this Site or
otherwise disclosed, submitted or offered in connection with your use of this
Site (collectively, "Comments") shall be and remain SimShack' property. Such
disclosure, submission or offer of any Comments shall constitute an assignment
to SimShack.net of all worldwide rights, titles and interests in all
copyrights and other intellectual properties in the Comments. Thus, SimShack.net
will own exclusively all such rights, titles and interests and shall not be
limited in any way in its use, commercial or otherwise, of any Comments. SimShack.net
is and shall be under no obligation (1) to maintain any Comments in
confidence; (2) to pay to user any compensation for any Comments; or (3) to
respond to any user Comments.
You agree that no Comments submitted by you to the Site will violate any right
of any third party, including copyright, trademark, privacy or other personal or
proprietary right(s). You further agree that no Comments submitted by you to the
Site will be or contain libelous or otherwise unlawful, abusive or obscene
material. You are and shall remain solely responsible for the content of any
Comments you make.
You agree that SimShack.net may use and/or disclose information about your
demographics and use of the Site in any manner that does not reveal your
identity. By participating in Site sweepstakes, contests, promotions, and/or
requesting promotional information or product updates, you agree that SimShack.net may use your information for marketing and promotional purposes.
SimShack COMMUNICATIONS TO YOU
You agree that SimShack.net may send electronic mail to you for the purpose
of advising you of changes or additions to this Site, about any SimShack
products or services, or for such other purpose(s) as SimShack.net deems
Most SimShack products displayed at the Site are available in the SimShack.net store while supplies last. In some cases,
merchandise displayed for sale at the Site may not be available in SimShack
stores. The prices displayed at the Site are quoted in G.B.P. Sterling and are
valid and effective only in the United Kingdom
We have made every effort to display as accurately as possible the colors of
our products that appear at the Site. However, as the actual colours you see
will depend on your monitor, we cannot guarantee that your monitor's display of
any color will be accurate.
LINKS TO OTHER WEB SITES AND SERVICES
To the extent that this Site contains links to outside services and resources,
the availability and content of which SimShack.net does not control, any
concerns regarding any such service or resource, or any link thereto, should be
directed to the particular outside service or resource.
THIS SITE AND ALL CONTENTS OF THE SITE ARE PROVIDED ON AN "AS IS" BASIS WITHOUT
WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING WITHOUT LIMITATION
WARRANTIES OF TITLE OR IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A
PARTICULAR PURPOSE. YOU ACKNOWLEDGE, BY YOUR USE OF THE SITE, THAT YOUR USE OF
THE SITE IS AT YOUR SOLE RISK, THAT YOU ASSUME FULL RESPONSIBILITY FOR ALL COSTS
ASSOCIATED WITH ALL NECESSARY SERVICING OR REPAIRS OF ANY EQUIPMENT YOU USE IN
CONNECTION WITH YOUR USE OF OUR SITE, AND THAT SimShack SHALL NOT BE LIABLE
FOR ANY DAMAGES OF ANY KIND RELATED TO YOUR USE OF THIS SITE.
From time to time there may be information on SimShack that contains
typographical errors, inaccuracies, or omissions that may relate to product
descriptions, pricing, and availability. We reserve the right to correct any
errors, inaccuracies or omissions and to change or update information at any
time without prior notice (including after you have submitted your order). We
apologize for any inconvenience this may cause you. If you are not completely
satisfied with your SimShack purchase you may return it with your
invoice to any SimShack store or by mail. Please see our Return Policy.
You agree to defend, indemnify and hold SimShack.net harmless from and
against any and all claims, damages, costs and expenses, including solicitors
fees, arising from or related to your use of the Site.
Unless otherwise specified and except to the extent SimShack products are
offered for sale in the United Kingdom through this Site, this Site and
the Contents thereof are displayed solely for the purpose of promoting SimShack
products and services available in the United Kingdom.
This Agreement is effective unless and until terminated by either you or SimShack.net
. You may terminate this Agreement at any time. SimShack also may
terminate this Agreement at any time and may do so immediately without notice,
and accordingly deny you access to the Site, if in SimShack's sole
discretion you fail to comply with any term or provision of this Agreement. Upon
any termination of this Agreement by either you or SimShack, you must
promptly destroy all materials downloaded or otherwise obtained from this Site,
as well as all copies of such materials, whether made under the terms of this
Agreement or otherwise.
SimShack.net values its customers and respects their privacy. We collect customer information in an effort to improve your shopping experience and to communicate with you about our products, services, contests, and promotions. SimShack.net recognizes that it must maintain and use customer information responsibly. We do not sell or rent the information you provide to us online to third parties.